Summary of Lendy Review: It’s academic now, as Lendy are a former P2P platform. As such they are not available to new investors. But perhaps the lessons from their downfall may be enough to produce some better operating procedures for the future and provide a warning for investors that large returns also come with large risk and to do their due diligence. All this may come too late to prevent existing investors from realising large losses.
Anyone invested in Lendy can keep up to date by reading the administrator notes on the Lendy site. This is a little better than it sounds, as the updates are sporadic at best and mainly contain bad news. The P2P Independent Forum is a better place to chat to fellow investors.
Here is how Lendy compares to similar platforms with my real-life results:
|Platform||Link||Target Rate (%)||My XIRR (%)||Status||Live Rating|
|Review||Up to 16%||-5.4% (estimate)||CLOSED||1.5/5|
|Review||Up to 7.2%||7.23%||OPEN||4/5|
|Review||Up to 11%||5.72%||CLOSED|
|Review||Up to 13%||0.03% (estimate)||CLOSED||2.5/5|
|Review||Up to 8.5%||3.27%||OPEN||2/5|
|Review||Up to 8%||1.89%||OPEN||3.5/5|
|Review||Up to 8%||TBC||OPEN||3/5|
So what is Lendy, anyway?
Note: This Lendy review is academic now as the platform is closed to new investors. I have left my original thoughts from the time intact. These are mostly summarised below. The platform had started to go bad as early as 2018. Just one year, it finally collapsed.
Lendy was formerly known as Saving Stream and offered peer-to-peer (P2P) investments to individuals secured on properties. Interest rates were high – 12% a year – and in the initial stages, demand for the product exceeded supply. Loans were pre-funded, which meant that Lendy fronted up your investment, and you repaid them back within 48 hours. The service was so popular that often one would not get all they asked for in an investment, and therefore the amount was scaled back. Or, if one bought too much of a particular investment, you could easily re-sell it on the secondary market. Demand was such that it would be snapped up in seconds.
Here is a table listing some of the basic Lendy features:
|Loan Security||Property, Debenture|
|Provision Fund?||Yes (although dormant)|
|Auto Invest?||Yes (via separate product)|
|Available in ISA?||Yes|
|Active on forum?||No|
The sign up offer paid you £50 on an investment of at least £1,000, and you must hold it for three months.
What is going on with the administration process?
The administration process, as of 2018 has been slow. Some of the development loans have been closed out and some have large losses. Many others reflect the downsides of P2P lending: extremely complex loans that take a long time to resolve. An interesting development is that there are allegations that the CEO diverted monies away into offshore accounts. A freezing order is in place on their assets. It does seem likely that in time, the administration process will turn up some pretty unsavoury goings on given the type of loans we have seen here.
Some investments have been successfully sold on, usually by auction. In these cases, funds are being returned to investors accounts. These funds come net of third party costs and also Lendy’s entitlement to fees. In some cases the latter cost is large and it remains to be seen if this can be successfully contested.
My own XIRR of -1% assumes an impairment of 50% of my remaining holdings. Time will tell if this is pessimistic or optimistic. There will be large variation in other investors returns depending on what loans they are in.
Any alternatives to Lendy?
Lendy Operating Model
Lendy’s operating model is fairly simple. Projects are introduced to the platform, for which monies need to be raised between the 22,280 investors. The range of project sizes is diverse – ranging from small houses, to multi-million pound developments. The rate of interest varies from 8%-13%, but more commonly 12%. Once the money has been raised, the loan is drawn-down and the project begins. Investors are paid interest every month, with the capital returned on the conclusion of the project. Lendy monitor the project, and an update is put on the platform every month.
It sounds simple, but most projects are more complicated than this. As a measure of protecting lenders funds, many projects require additional ‘tranches’ of funding. This provides notionally more protection for investors, as only enough money is provided to get the project to a certain milestone. These tranches are typically smaller than the initial loan, but are funded in the exact same way: through the platform. There is theoretically no upper limit to the number of tranches given, as long as the project is still performing.
How are funds protected?
Lendy has (supposedly) managed this in a few ways: no loan exceeds 70% LTV (loan to value). This gives investors a c.30% cushion. If the worst comes to the worst and the security has to be repossessed and sold. Lendy also take personal debentures, which are guarantees from individuals promising to cover the shortfall. And last of all, there is a Provision Fund. A portion of every loan contributes to this, therefore building up a store of cash to be used to compensate losses on other loans.
Lendy Wealth: A New Beginning
In 2018, Lendy released a new product called Lendy Wealth. Initially aimed at the higher end of the market with a minimum investment of £50,000, this was quietly reduced to just £10,000 with the excuse that banking services had trouble transferring over £10,000. The selection of products is thus:
Basically give 60 days notice and you can get 6%, or a whopping 365 days notice and get up to 10%. With the product being so new it has been difficult to read any reviews on this.
Lendy Review: Pros
There are a few good points to Lendy. Some of them include:
Large loan selection: the mature platform means it should be fairly easy to diversify using the secondary market
Fast and easy deposits/withdrawals
Well-used platform: deals are likely to be well-researched by users
Lendy Review: Cons
Unfortunately, the bad things outweigh the good. At one time it would have been the other way around but things have changed quite a bit over the past few years.
Bad loan valuations – some of the loans have been valued extremely optimistically. Losses have been suffered when they have needed to be sold, with the 70% LTV offering little protection.
Bad recoveries – the supposed enforcing of loan guarantors is not an easy or quick process. It is uncertain to what the recovery will be or how long it will take.
Bad management – many loans are managed poorly, and are well overdue. Sloppy excuses are accepted, perhaps because the only choice would be to repossess the property and sell at a loss.
Stuck Lenders – Loans that hit problems become unavailable for trading, therefore an investor can be stuck with a portfolio of loans which cannot be sold and do not pay any interest – a bad combination for any platform. The size of some of their projects means that it is likely that they will take years to play out.
Bad communication – Following the lead of other platforms such as Funding Circle, as soon as the going gets tough, they vanish. It is not easy to get straightforward answers from them.
The underlying factor here seems to be that just too many loans have gone bad. Had there been good ones to balance it out, the effect would be less noticeable – something we see on platforms such as Funding Circle and Funding Secure.
Why did Lendy go so bad?
In my opinion, this was a bad combination of the market going against Lendy, as well as self-inflicted damage resulting in a massive loss in confidence in their platform. This has culminated in the Autumn 2018 bombshell that a borrower is suing Lendy investors – theoretically meaning that people could lose more than they invested.
In truth the decline was happening for a good year or two before that. In that period a good deal of changes went through, none of which were good for the investor. For example:
a) Loan contracts used to be between the investor and Lendy, this changed to be between the investor and borrower. This effect meant that interest on loans was now only payable if the borrower had prepaid it. If they hadn’t, the interest would accrue until the end.
b) Provision fund becoming defunct – the provision fund became unable to cope with losses and became redundant. With its use said to be discretionary, there is no mechanism for investors to claim against it. Lendy, perhaps fearful of setting a precedent, have not touched it recently.
c) Bad loan choices – some loans have ended up being disasters; the valuation on which investors relied being very generous. In theory the 70% LTV was meant to cushion investors, but some of the realised prices have been way out on what the valuation said they would be worth.
d) Lack of communication – Lendy started to engage less with investors. Updates used to be weekly, which then changed to fortnightly, which then changed to monthly. Many loans have hit default and progress to resolve them seems painfully slow.
e) Lack of humility – Lendy’s attitude towards investors has not been good. Even until a few months ago, their website proudly proclaimed that no investor had lost capital – a fact only true because no losses had been crystallised with many loans in a mysterious ‘legal claims are ongoing’ state. Some of them have been like this for over a year with nothing happening.
f) Inconsistency in loan recoveries – loans which go into default are sometimes put to a ‘vote’ – the choice often being whether to accept a settlement offer and cash out now, or to continue enforcement. But the way in which this is conducted is unsatisfactory. Often, insufficient data is presented to allow people to evaluate the offers, and the accompanying commentary seems to have a bias to one course. But votes are not binding, and on occasions, Lendy have gone against the vote, therefore taking away their point. On one particular loan, Lendy chose to forgo doing a vote altogether in an attempt to push through an amendment that would not benefit investors.
More recent developments are more worrying. As mentioned before, one big loan is currently the subject of legal action, no doubt giving some headaches to those invested in it. But even for those lucky enough to dodge it, there are other worries. The rate of new loans appearing on the platform has slowed to almost non-existent this year, meaning that further diversification is impossible for most (investing again into a different tranche of the same loan is doubling your exposure).
Rumours swirled around the discussion forums that members of staff, some senior, were leaving Lendy – not exactly the type of thing you see from a growing company. A cursory look at Lendy’s filed accounts for the last year showed that profits were decreasing, amidst increased operating expenses. It seems that this year will see that trend continue.
More seriously/hilariously depending on how you look at it was the gaming of Lendy’s Trustpilot profile. With a deluge of bad reviews against it, they were one of the worst-rated companies in their category. Instead of striving to improve this by treating the underlying cause, they chose to try to treat the symptoms instead. Therefore, bad reviews were flagged for deletion citing technicalities, and a number of suspicious 5-star reviews appeared, often with one or two lines of information.
Would I still invest with Lendy today?
No. Definitely no. There are just too many risks with not enough reward.
On the self-select side you are limited to purchasing secondary market loans – the vast majority of these are loan parts that other people don’t want. There are few new loans coming to the market.
Another option would be Lendy Wealth, if you have £10,000. But why bother? Their returns are not guaranteed, and for not much real difference one could invest in P2P loans at Ratesetter or Lending Works.
By far the biggest risk I see here is the whole platform. There is a long time before they have to file accounts, but with the P2P environment much more competitive than it was a few years ago, I would not be surprised if they were not around in a few years.
Lendy Review: Investing Strategy
Despite my experience with Lendy being rather poor, I would say I have gained some valuable lessons in investing which can be transferable to other platforms. My Lendy investing tips would be:
Keep it small – Do not invest a large amount per loan, assuming that diversification will come later. In each loan only invest what you would be not bothered about losing, as it all adds up.
Avoid multiple tranches – Investing in two tranches of the same loan simply increases your liabilities (unless otherwise stated).
Do your own due diligence – Many of the valuation reports cannot be trusted. A better way would be to use your own instincts. Look at what the projects are building, go on Rightmove and look at prices of similar properties, especially the sold ones. The P2P forums often have people who are doing the same thing. Needless to say if you feel the valuation is too expensive, avoid the project.
Avoid second charges – Some loans are ‘second charge’ with this loan being paid back only after the first one. There are a couple of these on Lendy, typically paying only a premium of 1%. With a second charge, it is possible you could lose all the money you invested.
Avoid business valuations – some assets are valued as a multiple of the takings occupying them. These valuations tend to be more unreliable and you can bet the most optimistic side was presented to the valuer. At least one loan on the platform has run into problems because assumptions surrounding the business performance has ended up false.
Small loans are better in general – Complex projects offer a large range of excuses for things to be delayed, or costs to over-run, not to mention being harder to value. By contrast, a smaller residential project is more straightforward and the chance of a valuation being out by 50% is much less. Considering that these loans will often pay 12% as well, the risks are smaller. Unfortunately, these type of loans are quite rare on the platform.
LENDY REVIEW: CONCLUSION
Past performance is not an indicator of future performance, and that saying cannot be more true when describing Lendy. Once the rising star of the P2P world and offering a decent interest stream to investors, problem after problem has hit its loan offerings with some bad losses that eventually will have to be crystallised in future. Whether the company manages to recover and emerge on the other side with its black-box product remains to be seen, but I can safely say that I will not be investing to find out.
Disclaimer: This Lendy review represents my own opinions and should not be substituted for investment advice. Please research before you invest with any firm. Typically P2P investments are not covered by the Financial Services Compensation Scheme (FSCS) in the way bank deposits are, and there are no guarantees that you will receive the returns advertised (or even a return at all).